Welcome to olivcenter.fr. We invite you to familiarize yourself with these General Terms and Conditions, which comprehensively govern all contractual relationships between our company, Olivcenter.fr, and you, our valued customer, for all transactions made on our website www.olivcenter.fr. By confirming an order on our platform, you acknowledge that you have read, understood, and unconditionally accepted these Terms and Conditions.
1. Company identification
Shop name: Olivcenter.fr
Registered office: 54 Rue de Maubec, Toulouse 31000
Contact email address: contact@olivcenter.fr
Official website: www.olivcenter.fr
Telephone number : +33 003758701790
For any questions, information or complaints, please do not hesitate to contact us via the email address provided.
2. Detailed product description
Olivcenter.fr is proud to offer a curated selection of video game accessories and household appliances. Each product presented on our website is accompanied by a detailed technical sheet providing you with all its essential characteristics (dimensions, materials, functions, compatibility, etc.). We strive to ensure that the photographs and descriptions of our products are as faithful and accurate as possible to give you a realistic overview of the item. However, it is important to note that slight variations in color, texture, or shape may occur between the product shown on the screen and the actual product, particularly due to your screen’s display settings or manufacturing processes. These minimal differences do not constitute a lack of conformity under any circumstances.
3. Pricing
The prices of all our products are indicated in euros (€) and include all applicable taxes (including VAT) according to current legislation. Please note that shipping costs are not included in the displayed product price and will be added to the total amount of your order during the payment process. Olivcenter.fr reserves the right to change its prices at any time and without notice. However, please be assured that you will be invoiced for the products you order based on the prices displayed and in effect at the time your order is confirmed.
4. Ordering process
To place an order on our website, you must complete an intuitive and secure online ordering process. This process involves selecting your items, validating your shopping cart, entering your delivery and billing details, and finally, finalizing your order. Confirming your order constitutes your full and unconditional acceptance of these Terms and Conditions and creates a legally binding sales contract between you and Olivcenter.fr. Once your order is registered, a detailed order confirmation will be sent immediately by email to the address you provided. This email summarizes the details of your order and these Terms and Conditions.
5. Secure payment methods
Payment for your orders can be made completely securely by credit card (we accept Visa, MasterCard, and American Express) or through the online payment platform PayPal. All transactions are protected by a state-of-the-art SSL (Secure Socket Layer) encryption system, ensuring the confidentiality and integrity of your banking information during transmission over the internet. None of your payment information is stored on our servers after the transaction.
6. Delivery
Estimated delivery times and shipping costs for your order are clearly listed on the « Delivery » page of our website. We are committed to shipping all orders as quickly as possible and adhering to the estimated delivery times listed on this page. In the event of an unforeseen delay, we will notify you as soon as possible.
7. Right of withdrawal
In accordance with current European legislation on distance selling, you have the right to exercise your right of withdrawal within 14 calendar days from the date you receive your products. Within this period, you may return the product(s) to us without giving any reason and without incurring any penalties, except for the return shipping costs, which will be borne by you. For the right of withdrawal to be valid, the product must be returned in its original condition, complete, unused, and in its original packaging. To exercise this right, please contact us at contact@olivcenter.fr to receive the return instructions.
8. Statutory warranties
All products distributed by Olivcenter.fr benefit from the legal guarantees provided for in the German Civil Code (BGB), namely:
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- The legal guarantee of conformity: This protects you against defects existing at the time of delivery of the goods. You can request repair or replacement of non-conforming goods.
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- The warranty for hidden defects: This covers you against hidden defects in the item sold that render it unusable for its intended use or reduce its value to such an extent that the buyer would not have purchased it or would have paid a lower price for it if they had known about them.
For any questions or inquiries regarding these guarantees, we invite you to contact us.
9. Protection of personal data
At Olivcenter.fr, we attach great importance to protecting your privacy. We are committed to treating all personal information you provide us with the utmost confidentiality and in compliance with applicable data protection regulations (in particular the GDPR). This data is collected and used exclusively to process your orders, manage your customer account, and, with your consent, to inform you about our offers. Under no circumstances will your personal data be shared, sold, or rented to third parties for commercial purposes. For more detailed information on the collection, use, and protection of your personal data, we invite you to consult our specific privacy policy on our website.
10. Dispute resolution and applicable law
These General Terms and Conditions are governed by German law and are to be interpreted accordingly. In the event of a dispute or disagreement regarding the application or interpretation of these Terms and Conditions, we undertake to actively seek an amicable solution with our customers. To this end, we ask you to contact us directly at the email address provided and explain your problem. If an amicable solution cannot be found within a reasonable period of time, the competent courts in Frankfurt am Main, Germany, shall have exclusive jurisdiction to resolve the dispute.
We thank you for your trust and wish you an excellent shopping experience on Olivcenter.fr!